Where to fix, repair, replace, buy the HPB Step Tracker Band ?

HPB (Stride Steps Tracker): Where do I repair or service or get a replacement ?

The 2021 latest update buy/exchange/fix your HPB National Step Challenge (NSC) Step Trackers are

For perturb Shooting Visit the following locations at the customer care centers

Customer Care Centers for For Collection and replacement with broken straps and in-person trouble shooting Changi City Point Genix 5 Changi Business Park Central 1, # 02-06 ( S ) 486038 Mon – Sun : 11:00am – 09:00pm

West Jcube Genix 2 Jurong East Central 1 # 04-15 ( S ) 609731 Mon – Sun : 11:00am – 09:00pm

Jubilee Square Genix 61 Ang Mo Kio Ave 8 # 01-17 ( S ) 569814 Mon – Sun : 11:00am – 09:00pm

The CentrePoint Genix 176 Orchard Road # 03-05 ( S ) 238843 Mon – Sun : 11:00am – 09:00pm

For Collection and replacement with broken straps

Central Region Singapore Leng Kee Community Club 400 Lengkok Bahru, Lobby in presence of THE LIVING ROOM Cafe ( S ) 159049 Mon – Sun : 10:00am – 06:00pm –

Silver Generation Office ( SGO ) @ Holland – Bukit Timah 170 Ghim Moh Rd, # 06-01 to 02, Ulu Pandan Community Club ( S ) 279621 Mon – Fri:10:00am – 06:00pm

Silver Generation Office ( SGO ) @ Kallang Kwong Wai Shiu Hospital, 705 Serangoon Road Block A, # 02-03 ( S ) 328127 Mon – friday : 10:00am – 06:00pm

Silver Generation Office ( SGO ) @ Toa Payoh Blk 125A Lorong 2 Toa Payoh, Level 3 ( S ) 311125 Mon- Sun : 10:00am – 06:00pm –

Toa Payoh Central Community Club 93 Toa Payoh Central, Main Lobby ( S ) 319194 Mon – Sun : 10:00am – 06:00pm –

Whampoa Community Club 300 Whampoa Drive, Main Lobby ( S ) 327737 Mon – Sun:10:00am – 06:00pm –

East Region – Singapore

Heartbeat @ Bedok 11 Bedok North Street 1, Atrium, ( S ) 469662 Mon – Sun : 10:00am – 06:00pm

East Kampong Kembangan Community Club 5 Lengkong Tiga, Foyer ( S ) 417408 Mon – Sun : 10:00am – 06:00pm –

Our Tampines Hub 1 Tampines Walk, Lobby A Level 4 ( S ) 528523 Mon – Sun : 10:00am – 06:00pm –

Pasir Ris East Community Club 1 Pasir Ris Drive 4, Level 2, ( S ) 519457 Mon – Sun : 10:00am – 06:00pm –

Silver Generation Office ( SGO ) @ Marine Parade 10 Eunos Rd 8, # 12-01 SingPost Centre ( S ) 408600 Mon- Sun : 10:00am – 06:00pm

north Region – Singapore

ACE The Place Community Club 120 Woodlands Avenue 1, Main Lobby ( S ) 739069 Mon – Sun : 10:00am – 06:00pm

Fuchun Community Club 1 Woodlands Street 31, Activity Room 03-06/07 ( S ) 738581 Mon – Sun : 10:00am – 06:00pm

Silver Generation Office ( SGO ) @ Marsiling – yew tee 20 Choa Chu Kang Street 52, # 03-06 / 07, Yew Tee Community Building ( S ) 689286 Mon – Sun : 10:00am – 06:00pm

North East – Singapore Anchorvale Community Club 59 Anchorvale Road, Room 201 Kingfisher classroom ( S ) 544965 Mon – Sun : 10:00am – 06:00pm

Cheng San Community Club 6 Ang Mo Kio Street 53, Home Craft Room 1-2 ( S ) 569205 Mon – Sun : 10:00am – 06:00pm

northeast Punggol Community Club 3 Hougang Avenue 6, Room 01-03 ( S ) 538808 Mon – Sun : 10:00am – 06:00pm

West Region – Singapore Spring Community Club 8 Jurong West St 52, Space beside Basketball Court ( S ) 649296 Mon – Sun : 10:00am – 06:00pm

Keat Hong Community Club 2 Choa Chu Kang Loop, Foyer ( S ) 689687 Mon – Sun : 10:00am – 06:00pm

West Coast Community Centre 2 Clementi West St 2, Open Space beside Basketball Court ( S ) 129605 Mon – Sun : 10:00am – 06:00pm

Zhenghua Community Club 1 Segar Road, Main Lobby ( S ) 677738 Mon – Sun : 10:00am – 06:00pm

Previous List

Customer Care Centres
Changi City Point Genix 5 Changi Business Park Central 1, # 02-06 Singapore 486038 daily : 11.00am to 9.00pm

JCube Genix 2 Jurong East Central 1

# 04-15 Singapore 609731 daily : 11.00am to 9.00pm

Jubilee Square Genix 61 Ang Mo Kio Ave 8 # 01-17 Singapore 569814 daily : 11.00am to 9.00pm

The CentrePoint Genix 176 Orchard Road, # 03-05, Singapore 238843 daily : 11.00am to 9.00pm

National Step Challenge (NSC) Authorised Service Providers

AXTRO Sports Exchange and/or sale of seaworthiness trackers

AXTRO Sports Peninsula Shopping Centre 3 Coleman Street, # 02-22 Singapore 179804 Tel : 6323 9268 ( EXT : 203 ) Mon – friday : 10.00am – 7.00pm www.axtrosports.com

BX Creatives Pte Ltd Sales of seaworthiness tracker

BX Creatives Pte Ltd INNO Centre 1003 Bukit Merah Central, # 05-35 Singapore 159836 Wed & Thu : 2.00pm – 6.00pm call 6635 6656 or email support @ bxcreatives.com www.bxcreatives.com

Oui Click Singapore Exchange and sale of faulty fitness trackers.

Oui Click Singapore Funan Mall 107 North Bridge Rd, # 03-21 Singapore 179105 Tel : 63030535 Daily 11:00am – 9:00pm www.actxa.com/sg/tempo3C/

With such a big need for the HPB Step tracker band ( Some people called it the HPB Watch ), What happens when you something is improper and you need to fix or repair the HPB Step tracker Band ? now updated to Season 2 .

In Season 2, The 3 official types of Step Tracker Bands

Above is a shield snapshot of the 3 official devices used for the NSC Season 2

previous tilt

here is the answer, a list and the location of Authorized Service Centers. ( It turns out that some are Starhub Phone Shops, City Plaza and Clementi are starhub shops )

AMK Hub

53 Ang Mo Kio Ave 3, # 02-57 Singapore 569933 Tel : 6258 3915 operating Hours : daily 11am – 9pm

City Square Mall

180 Kitchener Road, # 01-17 Singapore 208539 Tel : 6509 1182 function Hours : casual 11am – 9pm

Northpoint Shopping Centre

930 Yishun Ave 2, # B1 -03 Singapore 769098 Tel : 6754 2028 operate Hours : daily 11am – 9pm

The Clementi Mall

3155 Commonwealth Ave West # B1 -03/04, Singapore 129588 Tel : 6659 5336 operate Hours : daily 11am – 9pm

Macpherson Office

8 Burn Road, # 17-06 TRIVEX Singapore 369977 Tel : 6288 8663 manoeuver Hours : Mon-Fri, 9am – 6pm

HPB (Omniband) Steps Tracker: Where do I repair or service or get a replacement ?

Waterway Point

83 Punggol Central, # B1 -24 ( East Wing ) BEST Denki, Singapore 828761 Tel : ( 65 ) 6456 3922 operational Hours : daily 10am – 10pm

IMM

2 Jurong East Street 21, # 03-33 to 47 BEST Denki, Singapore 609601 Tel : ( 65 ) 6564 4022 engage Hours : daily 10am – 10pm

VivoCity

1 HarbourFront Walk, # 02-07 BEST Denki, Singapore 098585 Tel : ( 65 ) 6276 6636 operate Hours : daily 10am – 10pm

junction 8

9 Bishan Place, # 03-02 BEST Denki, Singapore 579837 Tel : ( 65 ) 6258 8488 operate Hours : day by day 10am – 10pm

Parkway Parade

80 Marine Parade Road, # 03-29/30 BEST Denki, Singapore 449269 Tel : 6440 4188 manoeuver Hours : daily 10am – 10pm

HPB (AB Fitness) Steps Tracker: Where do I repair or service or get a replacement ?

Plaza Singapura

68 Orchard Rd, # 03-05/06 Singapore 238839 Tel : 6238 0082 operate on Hours : daily 11am – 10pm

Suntec City Mall 3

Temasek Boulevard, # 02-602B/C Singapore 038983 Tel : 6334 0322 operational Hours : daily 11am – 10pm

Parkway Parade

80 Marine Parade Road # B1 -106/107/108/108A Singapore 449269 Tel : 6440 9989 operate Hours : daily 11am – 10pm

Bedok Mall

311 New Upper Changi Road # B2 -48, Singapore 467360 Tel : 6844 9581 operational Hours : casual 11am – 10pm

VivoCity

1 HarbourFront Walk # 02-160/161, Singapore 098585 Tel : 6376 9717 function Hours : day by day 11am – 10pm

jaish-i-mohammed

50 Jurong Gateway Road # B1 -35, Singapore 608549 Tel : 6339 0556 engage Hours : daily 11am – 10pm

IMM

2 Jurong East Street 21 # 02-13, Singapore 609601 Tel : 6899 1190 operate Hours : daily 11am – 10pm

Causeway Point

1 Woodlands Square # B1 -35, Singapore 738099 Tel : 6894 5655 operate Hours : casual 11am – 10pm

Nex

23 Serangoon Central # 03-25/26, Singapore 556083 Tel : 6634 4553 operating Hours : daily 11am – 10pm

faq

FAQ on Actsa Stride

1. What is Actxa Stride ( NSC ) ?

Actxa Stride ( NSC ) is a step tracker that syncs your steps data with the Healthy365 App as share of the National Steps Challenge first step operated by the Health Promotion Board of Singapore .

2. How many sizes are available ?

only one size available presently. It is adjustable to fit from wrist sizes 16.5cm to 24.5cm .

3. Should I swim with the tracker ?

not a good idea. The Actxa Stride ( NSC ) is lone water-repellent and not water-proof .

4. How long will the tracker charge concluding ?

About 7 days .

Comparison Fitbit Charge HR vs HPB Stride Step Tracker ,

In the interim, if you have wondered what the dispute is between the Fitbit and the HPB Tracker see this video here

Who to call or email for help for the National Step Challenge ?

Please call 1800 567 2020 or at stepschallenge @ hpb.gov.sg

Where to get technical accompaniment ?

For technical back on the national step challenge step tracker, there is a help desk at the Customer Care Centre at HPB ( Health Promotion Board ). The customer overhaul officers can provide diagnosis and technical support and to troubleshoot software or hardware issues. Address Health Promotion Board, 3 Second Hospital Avenue, Singapore 168937 Level 1 Lobby ( future to 7-11 store ) operating Hours : Mon – Fri, 11am – 8pm Sat, 9am – 1pm ( except Sundays, Eve of Public Holidays, and Public Holidays ) register here for an appointment

Related Links

More information about National Step Challenge here More information about the National Step Challenge Season 2 booklet More data on National Step Challenge Support More information on how to download HealthHub Vaccination Certificate

Download the App

Download Fitbit IOS app Download Fitbit Android app Download Healthy365 IOS app Download Healthy365 Android app

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# healthhub # ABfitness # Fitbit # nsc2 # hpb # omniband # national security council # footstep # nationalstepchallenge # hpbsteptracker